Charles Horton

Wednesday, August 3, 2016

Charles Horton

Interview by:Brooke Ortel

Mr. Charles Horton, Oberlin resident and entrepreneur, is the proprietor of Custom Cleaning Services located in the Industrial Parkway. A native of Detroit, Michigan, Mr. Horton came to Oberlin more than 30 years ago with the intent of starting a business.

Q: What words or images would you use to describe Oberlin?

A: Nice, small, quaint place to live.

Q: Why did you choose to open your business here?

A: Small town. I just thought that starting a business in a small town would give me a faster opportunity to grow the business.

Q: What sorts of economic development would you like to see in Oberlin in the future?

A: I would like to see the Industrial Parkway grow. Its important for the community. Folks in the community need a place to work and there just need to be more good jobs on the Industrial Parkway.

Its good that for anything that want we, can go right downtown or we can have that service here versus having to go outside of the community to get what we want.

Q: What does sustainability mean to you as a resident and business owner?

A: Sustainability is important for the community, its important for the downtown, and its important for the folks that patronize and live in the community. Its good that for anything that we want, we can go right downtown or we can have that service here versus having to go outside of the community to get what we want.

Q: How do your beliefs about sustainability influence your business model and your business practices?

A: Well, if many of the customers in Oberlin are in existence, the sustainability is important to me because those are my customers. If those customers leave the community, then Ive lost a customer, so its very important that everything in Oberlin stay as it is. Oberlin needs to be a place that is willing to grow.

Q: What advice would you offer to other business owners who want to try to be more sustainable?

A: I think we need to do as much as we can to diversify; we need to be able to offer in our services what folks are willing to purchase.

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